Our Buisness Update
We thank you for your ongoing support through these difficult times, we wanted you to know that we are still here for you! Physiotherapy is still classified as an essential service and allied health professionals are encouraged to remain in operation to keep our communities running and to reduce the load on the rest of the health care system. Rest assured all our staff are following the governments recommendations, we are also all wearing masks to keep ourselves and patients safe. We strongly encourage you wear a mask to your appointment. If you need one we have a supply at our reception.
We are pre-screening all patients & visitors, prior to their appointment to confirm that they are well and have not travelled overseas or to any know HotSpots. We are also doing temperature checks to everyone on entering our establishment.
We kindly ask that if you can say yes to any of the below - please stay at home and reschedule your appointment.
• Visited any of local Hot Spots; Lambton Park Hotel, Jesmond Pub and Wallsend Diggers since July 27th
• Travelled to Victoria or considered Sydney Hot Spots in the last 14 days
• Travelled Overseas in the last 14 days
• Have any cold/flu like symptoms
• Been in contact with any confirmed cases of COVID-19
• Have been in close contact with someone who can say yes to any of the above!
We also encourage our patients to wait outside in the fresh air (weather permitting) and we will come and get you for your appointment. We have increased our cleaning routines and all our staff are practising the best hygiene measures. We have been purchasing sanitiser from Earp Distillery in Carrington, we have plenty of it for your hands, our beds and the surfaces!
We are now a cashless clinic and encourage the use of contactless payments. We highly recommend using HICAPS go (Medipass) to claim your health fund rebate, payment is down using an App on your phone you we don't need to use the HICAPS machine! For more information on HICAPS GO (Medipass) please click here.
We have introduced online consultations so we can offer our professional advice and exercise routines through the wonders of the internet. To book an online consultation please talk to one of our friendly receptionists on on 4943 0998.
In times like these a strong sense of community has never been more important. After all, we are all in this together, stay safe everybody!