Our Buisness Update
We thank you for your ongoing support through these difficult times, we wanted you to know that we are still here for you! Physiotherapy is still classified as an essential service and allied health professionals are encouraged to remain in operation to keep our communities running and to reduce the load on the rest of the health care system.
We are continuing to operate by adjusting our usual systems and procedures so we can still treat you in the clinic. We have also introduced online consultations so we can offer our professional advice and exercise routines through the wonders of the internet. To book an online consultation with our senior physio Matt, please click here.
We are still open for face to face consultations, just in a more limited capacity. We have now spaced out our appointment times and have physios working in different parts of the clinic, ensuring plenty of personal space. We also encourage our patients to wait outside in the fresh air (weather permitting) and we will come and get you for your appointment. We have also increased our cleaning routines and all our staff are practising the best hygiene measures. We have been purchasing sanitiser from Earp Distillery in Carrington, we have plenty of it for your hands, our beds and the surfaces!
We are also pre-screening our patients, prior to their appointment to check that they have not travelled overseas in the last month, been in contact with any confirmed cases of COVID-19 or have any of the symptoms; fever, cough, sore throat or shortness of breath.
We are now a cashless clinic and encourage the use of contactless payments. We highly recommend using HICAPS go (Medipass) to claim your health fund rebate, payment is down using an App on your phone you we don't need to use the HICAPS machine! For more information on HICAPS GO (Medipass) please click here.
In times like these a strong sense of community has never been more important. After all, we are all in this together, stay safe everybody!